Contact Us
Thank you for taking the time to visit our website! Emailing us with comments or questions is a snap using the form below. Please complete the necessary fields and hit the "contact us" button below. If your message requires a response, you can expect a reply within two business days.

*Image verification:
Please select the zebra from the following images:

Order tracking
Please keep in mind that Total Delivery Time = Product Processing Time + Shipping Time. Please allow 4-7 business days for Standard Delivery after order is processed. Expedited Delivery shortens delivery time, but does not affect product processing times.
Return Processing
All returns must be authorized by the Customer Service Department. This can be accomplished by a simple email request through our website or via the phone. If you need to return a product, click here.
Refund Processing
Refunds will be processed within 30 days.
Cancel Subscription
Customers may unsubscribe from Email Catalogs by following the instructions provided at the bottom of the email.
Web Order Problem
Should you encounter technical difficulties during web order processing please contact us directly.

Note: We ship product only to addresses in the United States and accepts credit cards only from US financial institutions. Thank you.
Talk to a Person
Our customer service department is here to help.
7am to 8pm Central Standard Time, Monday through Friday.
Web orders may be placed 24 hours a day.